To gain a better understanding of Health Response UK’s services, please see our question & answer list below:
- Back and neck pain
- Joint pain and stiffness
- Muscle and ligament sprains and strains
- Arthritis, whiplash, slipped discs, sciatica and trapped nerves
- Posture problems
- Musculoskeletal tension, headaches, migraines and the effects of stress
- Sports injuries
Physiotherapists, Osteopaths and a Chiropractors all use slightly different techniques but work towards the same goal; to reduce pain and improve mobility.
Both physiotherapists and osteopaths use hands-on treatments including joint-manipulation/mobilisation and soft-tissue release as well as acupuncture, tape and ultrasound. Beyond these core skills, physiotherapists lean towards rehabilitation and exercise prescription, and osteopaths towards articulation and manipulation. Chiropractors are more aligned to osteopaths in their treatment approach. Similar to osteopaths, they focus on treating the musculoskeletal system and are especially known for their work with mechanical disorders of the spine.
For more information on these disciplines please visit our Musculoskeletal Injury page
Once the appointment time has been confirmed with the clinic an HR UK operator will inform you of the clinic details. Confirmation of the appointment time will also be sent to your manager. Once you have attended the clinic for your first consultation and you have been authorised by your manager for further treatment sessions you will be responsible for booking follow-up appointments directly with the clinic.
During your first consultation, the physical therapist will talk to you about your medical history which may cover detailed information about:
- your lifestyle – such as your level of physical activity, sports, hobbies, your diet, and smoking and drinking habits.
- your work environment – what duties your work involves, shift patterns.
- the nature of the injury, how long you have had it, how it occurred, whether you have had it before, & what treatment or tests you have had.
- pre-existing medical conditions, hospital stays, serious illnesses, any medication that you have been prescribed.
The more information that you can give, the better in terms of the physical therapist being able to help you. However, you are not obliged to tell the practitioner anything which you feel is not relevant to the treatment of your current condition.
Following the medical history, the physical therapist will ask to assess your injury, and this may require you to undress to you underwear, or remove clothes covering the problem area. Therefore we recommend that you wear suitable underwear on the day of your appointment. However, you do not have to undress, and if you do not wish to do so then you can tell the physical therapist. The physical therapist can offer you a gown or towels to cover up if you prefer.
When the physical therapist assesses you, it is important they can see not only the area which seems to be causing the problem, but other areas which may be related to your condition. The physical therapist may also observe you making some simple movements to help them make a diagnosis.
The physical therapist will normally make a diagnosis and discuss with you the most appropriate treatment plan, estimating the likely number of sessions needed to treat your condition effectively. If the physical therapist thinks that your condition is unlikely to respond to treatment, you will be advised about how to seek further care.
AS A REMINDER: PLEASE NOTE THAT YOU MAY NOT RECEIVE TREATMENT AT THIS FIRST APPOINTMENT.
- Carry out physical treatment for your condition which may typically include one or more of the following techniques:
- Massage and stretching of muscles
- Mobilisation and manipulation of joints to improve movement
- Joint traction
- Use of electrical equipment such as ultrasound to encourage healing of damaged tissue.
- Help make sure that your joints and muscles work effectively
- Give helpful advice to prevent further injury:
- Stretching and exercise
- Postural education
- Manual handling advice
- Diet and lifestyle
- Stress management.
The physical therapist will explain each procedure providing reassurance and confidence at each stage of treatment.
- stretching exercises.
- guidance on lifting, sitting and posture.
- advice on your diet and lifestyle.
- stress management.